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Who we are
MoneySarathi is run by TRB Fintech Private Limited (“MoneySarathi”, “we”), an AMFI-registered Mutual Fund Distributor (ARN-361720), Ground Floor, Takkhu Ki Bauli Bazar, Sewapuri, Varanasi, UP – 221403. We list loans, credit cards, bank accounts, insurance and mutual funds from banks, NBFCs, insurers and fund houses (“providers”). We are not a lender: the provider decides on your application.
This policy covers moneysarathi.com, partner.moneysarathi.com and our apps, and follows the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
What we collect
We only ask for what we need:
- Customers: mobile number (we sign you in with a one-time code, never a password), name, email, city, state, pin code, employment, income and date of birth, your PAN only if you choose to give it, and the products you apply for.
- Partners: mobile number, name, email, profile photo, address, PAN and Aadhaar for KYC, bank account details for payouts, GST number if registered, and your links, leads and earnings.
- Customer details a partner submits: the customer’s name, mobile number, email, city and PAN, used only for that application. The partner must have the customer’s permission.
- When a link is opened: IP address, device, browser and approximate city, to credit the right partner and stop fake clicks. We do not collect your exact (GPS) location.
- Call-back requests: your name, mobile number, pin code and the language you want us to call in.
App permissions: our apps ask for camera, photos and files only to upload KYC documents or a profile photo, and notifications for updates on your leads and payouts. We do not read your contacts or SMS.
Credit score: we do not fetch your credit report from any bureau. The provider you apply to may check it with your consent.
Why we use it
- To sign you in and manage your account.
- To process your application with the provider you chose, and show you its progress.
- To verify partners (KYC) and pay their commissions.
- To answer your questions and complaints.
- To send you updates and, only if you agreed, offers by SMS, WhatsApp, email or call.
- To prevent fraud and keep our platforms secure.
- To meet our legal, tax and regulatory duties.
Mutual fund investments
Mutual fund accounts, KYC and transactions happen on mutualfund.moneysarathi.com, a separate platform, with the fund houses and their registrars (such as CAMS and KFintech). The privacy policy shown there applies.
How we protect it
Everything you send us travels over an encrypted (HTTPS) connection, sign-in is by one-time code, and only the people whose work needs your details can see them. KYC documents are never shown publicly. We use only the cookies the site needs to work, and no advertising cookies.
How long we keep it
We keep your data while your account is open. After you close it, we keep only what tax and regulatory rules require — such as leads, payouts, KYC and invoices — hidden from everyone, and delete the rest.
Your rights
Under the Digital Personal Data Protection Act, 2023, you can ask us to:
- tell you what personal data we hold about you and how we use it;
- correct or update it;
- delete it, unless the law requires us to keep it;
- stop using it, by withdrawing your consent.
You can close your account yourself under Delete account in the app or portal, or as shown on our delete account page.
MoneySarathi is for people aged 18 and above; we do not knowingly collect data from anyone younger.
Contact and grievances
For anything about your data, contact our Grievance Officer, Sarvesh Singh (Founder & CEO): sarvesh@moneysarathi.com, +91 91255 02600, Ground Floor, Takkhu Ki Bauli Bazar, Sewapuri, Varanasi, UP – 221403.
How we handle complaints, and where to escalate them, is on our grievance redressal page.
Changes to this policy
If we change this policy, we will update it here and change the date at the top.